African Content Creators Sue Facebook, Cite Unfavorable Working Conditions

Sama is a tech startup that supplied Facebook with content moderation services. For quality assurance, content moderators review content uploaded to social media platforms like Facebook. Nkuzimana, 33, traveled to Kenya from Burundi in order to work for Sama. Every workday, he claimed, he was exposed to violent and pornographic photos and films. He claimed to have witnessed a woman being killed in one post and a youngster being sexually assaulted in another. Witnessing such atrocities, according to Nkuzimana, harmed his mental state.

 

Nkuzimana isn’t by himself. He joined the 200 or so Kenyan workers who are suing Facebook and Sama as part of a broader group in Africa. They claim that their bad working circumstances caused them to suffer. This is the first documented case involving Facebook content moderators on a global scale. Facebook resolved a lawsuit when was sued in 2020 by American content creators. The Sama laborers worked at an office in Nairobi. They examined content submitted by African Facebook users. Their duty was to take down offensive or unlawful posts. Workers in Africa are requesting pay of $1.6 billion for their labor. They claim they did not receive adequate compensation or mental health support from their employment.

 

Many of the laborers departed from their native nations after learning about the high compensation. But domestic disputes also made them want to leave. Ethiopia is the home of Fasica Gebrekidan. She fled her native country to Kenya in order to avoid becoming entangled in the civil violence raging in the northern Tigray province of her own. She was aware of the negative events taking place in her nation. She claimed to have seen scary pictures and videos when she first started working with Sama. She would have to watch the opening and last fifty seconds of a video before deciding what to watch. She was going to view pictures of rape and war.

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